(a) General. (1) The offer of ``Free'' merchandise or service is
a promotional device frequently used to attract customers. Providing such
merchandise or service with the purchase of some other article or service has
often been found to be a useful and valuable marketing tool.
(2) Because the purchasing public continually searches for the
best buy, and regards the offer of ``Free'' merchandise or service to be a
special bargain, all such offers must be made with extreme care so as to avoid
any possibility that consumers will be misled or deceived. Representative of the
language frequently used in such offers are ``Free'', ``Buy 1-Get 1 Free'',
``2-for-1 Sale'', ``50% off with purchase of Two'', ``1 Sale'', etc. (Related
representations that raise many of the same questions include ``XX Cents-Off'',
``Half-Price Sale'', ``\1/2\ Off'', etc. See the Commission's ``Fair Packaging
and Labeling Regulation
Regarding `Cents-Off' and Guides Against Deceptive Pricing.'')
(b) Meaning of ``Free''. (1) The public understands that, except
in the case of introductory offers in connection with the sale of a product or
service (See paragraph (f) of this section), an offer of ``Free'' merchandise or
service is based upon a regular price for the merchandise or service which must
be purchased by consumers in order to avail themselves of that which is
represented to be ``Free''. In other words, when the purchaser is told that an
article is ``Free'' to him if another article is purchased, the word ``Free''
indicates that he is paying nothing for that article and no more than the
regular price for the other. Thus, a purchaser has a right to believe that the
merchant will not directly and immediately recover, in whole or in part, the
cost of the free merchandise or service by marking up the price of the article
which must be purchased, by the substitution of inferior merchandise or service,
or otherwise.
(2) The term regular when used with the term price, means the
price, in the same quantity,quality and with the same service, at which the
seller or advertiser of the product or service has openly and actively sold the
product or service in the geographic market or trade area in which he is making
a ``Free'' or similar offer in the most recent and regular course of business,
for a reasonably substantial period of time, i.e., a 30-day period. For consumer
products or services which fluctuate in price, the ``regular'' price shall be
the lowest price at which any substantial sales were made during the aforesaid
30-day period.
Except in the case of introductory offers, if no substantial
sales were made, in fact, at the``regular'' price, a ``Free'' or similar offer
would not be proper.
(c) Disclosure of conditions. When making ``Free'' or similar
offers all the terms, conditions and obligations upon which receipt and
retention of the ``Free'' item are contingent should be set forth clearly and
conspicuously at the outset of the offer so as to leave no reasonable
probability that the terms of the offer might be misunderstood. Stated
differently, all of the terms, conditions and obligations should appear in close
conjunction with the offer of ``Free'' merchandise or service. For example,
disclosure of the terms of the offer set forth in a footnote of an advertisement
to which reference is made by an asterisk or other symbol placed next to the
offer, is not regarded as making disclosure at the outset. However, mere notice
of the existence of a ``Free'' offer on the main display panel of a label or
package is not precluded provided that (1) the notice does not constitute an
offer or identify the item being offered ``Free'', (2) the notice informs the
customer of the location, elsewhere on the package or label, where the
disclosures required by this section may be found, (3) no purchase or other such
material affirmative act is required in order to discover the terms and
conditions of the offer, and (4) the notice and the offer are not otherwise
deceptive.
(d) Supplier's responsibilities. Nothing in this section should
be construed as authorizing or condoning the illegal setting or policing of
retail prices by a supplier. However, if the supplier knows, or should know,
that a ``Free'' offer he is promoting is not being passed on by a reseller, or
otherwise is being used by a reseller as an instrumentality for deception, it is
improper for the supplier to continue to offer the product as promoted to such
reseller.
He should take appropriate steps to bring an end to the
deception, including the withdrawal of the ``Free'' offer.
(e) Resellers' participation in supplier's offers. Prior to
advertising a ``Free'' promotion, a supplier should offer the product as
promoted to all competing resellers as provided for in the Commission's ``Guides
for Advertising Allowances and Other Merchandising Payments and Services.'' In
advertising the ``Free'' promotion, the supplier should identify those areas in
which the offer is not available if the advertising is likely to be seen in such
areas, and should clearly state that it is available only through participating
resellers, indicating the extent of participation by the use of such terms as
``some'', ``all'', ``a majority'', or ``a few'', as the case may be.
(f) Introductory offers. (1) No ``Free'' offer should be made in
connection with the introduction of a new product or service offered for sale at
a specified price unless the offer or expects, in good faith, to discontinue the
offer after a limited time and to commence selling the product or service
promoted, separately, at the same price at which it was promoted with the
``Free'' offer.
(2) In such offers, no representation may be made that the price
is for one item and that the other is ``Free'' unless the offer or expects, in
good faith, to discontinue the offer after a limited time and to commence
selling the product or service promoted, separately, at the same price at which
it was promoted with a ``Free'' offer.
(g) Negotiated sales. If a product or service usually is sold at
a price arrived at through bargaining, rather than at a regular price, it is
improper to represent that another product or service is being offered ``Free''
with the sale. The same representation is also improper where there may be a
regular price, but where other material factors such as quantity, quality, or
size are arrived at through bargaining.
(h) Frequency of offers. So that a ``Free'' offer will be
special and meaningful, a single size of a product or a single kind of service
should not be advertised with a ``Free'' offer in a trade area for more than 6
months in any 12-month period. At least 30 days should elapse before another
such offer is promoted in the same trade area. No more than three such offers
should be made in the same area in any 12-month period. In such period, the
offer or sale in that area of the product in the size promoted with a ``Free''
offer should not exceed 50 percent of the total volume of his sales of the
product, in the same size, in the area.
(i) Similar terms. Offers of ``Free'' merchandise or services
which may be deceptive for failure to meet the provisions of this section may
not be corrected by the substitution of such similar words and terms as
``gift'', ``given without charge'', ``bonus'', or other words or terms which
tend to convey the impression to the consuming public that an article of
merchandise or service is ``Free''.
(38 Stat. 717, as amended; 15 U.S.C. 41 - 58) [36 FR 21517, Nov.
10, 1971]